Dupeless — Provided by DTEC IO LLC
Effective Date: April 1, 2026This End User Agreement ("Agreement") is a legally binding contract between you ("User," "you," or "your") and DTEC IO LLC, a California limited liability company ("Company," "we," "us," or "our"). This Agreement governs your access to and use of Dupeless, including all related websites, applications, and services (collectively, the "Service").
By creating an account or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to this Agreement.
Key Definitions:
"Cloud Storage Provider" — A third-party service integrated with Dupeless, currently including Google Drive, Microsoft OneDrive, and Dropbox.
"Connected Account" — A User's account with a Cloud Storage Provider that has been authorized for access by the Service.
"Duplicate Files" — Files identified by the Service as potentially identical or redundant based on the Service's scanning algorithms.
"Deletion" — The action of moving a file identified as a Duplicate File to the applicable Cloud Storage Provider's recycle bin or trash folder; this does not constitute permanent deletion.
"Free Tier" — The no-cost version of the Service with limited features and usage.
"Paid Plan" — A version of the Service unlocked by a one-time purchase that grants access to expanded features, as described on the applicable pricing page.
2.1 Account Creation. To use the Service, you must sign in using a valid Google, Microsoft, or Dropbox account through the applicable OAuth authentication process. By signing in, you authorize the Service to receive basic profile information (such as your name and email address) from the authenticating provider.
2.2 One Account Per Individual. Each individual may maintain only one Dupeless account. Creating multiple accounts to circumvent Service limitations, abuse the Free Tier, or for any other purpose is prohibited and may result in termination of all associated accounts.
2.3 Account Security. You are responsible for maintaining the security of the third-party account used to access the Service. You agree to notify us immediately at support@dtecio.llc if you believe your account has been accessed without authorization. We are not liable for any loss or damage arising from unauthorized use of your account.
2.4 Connected Accounts. To use the Service's core features, you must authorize Dupeless to access one or more Cloud Storage Provider accounts. By granting this authorization, you represent that you have the right to grant such access and that doing so does not violate any agreement you have with the Cloud Storage Provider or any applicable law.
2.5 Eligibility. The Service is available to any individual or entity capable of forming a legally binding agreement. If you are using the Service on behalf of an organization, you represent that you are authorized to accept this Agreement on its behalf.
3.1 Permitted Use. You may use the Service solely for its intended purpose: scanning your own Cloud Storage Provider accounts for Duplicate Files and, at your discretion, deleting those files. You are solely responsible for reviewing and confirming any Deletion before initiating it.
3.2 Prohibited Conduct. You agree not to, and will not permit any third party to:
(a) Use any automated means, including bots, scripts, crawlers, or similar technology, to access or interact with the Service;
(b) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying structure of the Service;
(c) Scrape, harvest, or collect data from the Service by any automated or manual means for purposes unrelated to your authorized use;
(d) Resell, sublicense, white-label, or otherwise make the Service available to third parties on a commercial basis without prior written consent from the Company;
(e) Use the Service for any purpose that violates applicable local, state, national, or international law or regulation;
(f) Attempt to gain unauthorized access to any portion of the Service, other users' accounts, or any systems or networks connected to the Service;
(g) Interfere with or disrupt the integrity, performance, or availability of the Service or its underlying infrastructure.
3.3 Fair Use. The Service is intended for reasonable personal or business use. The Company reserves the right to throttle, suspend, or limit access to accounts that exhibit usage patterns significantly exceeding what is typical for the applicable plan tier, with or without prior notice.
3.4 Enforcement. Violation of this Section may result in immediate suspension or termination of your account, at the Company's sole discretion, with or without notice.
4.1 Data Access. To provide the Service, Dupeless accesses file metadata from your Connected Accounts, including but not limited to file names, file sizes, and file hashes. The Service does not access, read, download, or store the contents of your files.
4.2 Data Ownership. You retain all right, title, and interest in and to your files and any data within your Connected Accounts. Nothing in this Agreement transfers ownership of your data to the Company.
4.3 Persistent Data. The Service stores certain data on its servers to support your use of the Service, which may include account information, scan history, and related metadata. This data is retained in accordance with our Privacy Policy.
4.4 Privacy Policy. Our collection, use, and protection of your personal information is governed by our Privacy Policy, available at https://www.dupeless.io/privacy-policy.html. The Privacy Policy is incorporated into this Agreement by reference. By using the Service, you consent to the practices described therein.
4.5 Third-Party Access. The Service connects to Cloud Storage Providers via their respective APIs. Your use of those platforms remains subject to their own terms of service and privacy policies. The Company is not responsible for the data practices of any Cloud Storage Provider.
4.6 Data Security. The Company implements commercially reasonable administrative, technical, and organizational measures to protect data in its possession. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
4.7 Data Deletion. Upon termination of your account, you may request deletion of your persistent data by contacting support@dtecio.llc. The Company will process such requests within thirty (30) days, except where retention is required by law.
5.1 Free Tier. The Service offers a Free Tier with limited features and functionality. The Company reserves the right to modify, limit, or discontinue the Free Tier at any time without prior notice.
5.2 Paid Plan. The Paid Plan is offered as a one-time purchase that grants unlimited access to the expanded features of the Service for as long as your account remains active, as described on the applicable pricing page. There are no recurring or subscription charges. All fees are quoted in U.S. dollars unless otherwise stated.
5.3 Payment Processing. Payments are processed through a third-party payment processor. By purchasing the Paid Plan, you agree to provide accurate and complete billing information and authorize the applicable payment processor to charge your chosen payment method for the one-time fee.
5.4 Price Changes. The Company reserves the right to change the price of the Paid Plan at any time. Any price change applies only to purchases made after the change takes effect and does not affect users who have already completed a purchase.
5.5 No Refunds. All fees are non-refundable. No refunds or credits will be issued for unused features or account termination, whether initiated by you or by the Company.
5.6 Failed Payments. If a payment fails, Paid Plan access is not granted until the payment is successfully completed.
6.1 Company IP. The Service, including all software, algorithms, designs, text, graphics, logos, trademarks, and other intellectual property associated with Dupeless, is and shall remain the exclusive property of DTEC IO LLC. Nothing in this Agreement grants you any ownership interest in the Service or its underlying technology.
6.2 License to Use. Subject to your compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose during the term of your account.
6.3 License Restrictions. You may not copy, modify, distribute, sell, lease, or create derivative works based on the Service or any part thereof, except as expressly permitted in this Agreement.
6.4 Feedback. If you provide suggestions, ideas, or other feedback regarding the Service ("Feedback"), you grant the Company a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service or any other product or service without obligation or compensation to you.
6.5 User Data License. You grant the Company a limited, non-exclusive license to access, process, and display your file metadata and account data solely as necessary to provide, maintain, and improve the Service. This license terminates upon deletion of your account and associated data in accordance with Section 4.7.
6.6 Third-Party IP. Google Drive, Microsoft OneDrive, Dropbox, and any other third-party trademarks, service marks, or logos referenced within the Service are the property of their respective owners. Their inclusion does not imply endorsement or affiliation.
7.1 Disclaimer of Warranties. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, NOR DOES IT GUARANTEE THE ACCURACY OF ANY DUPLICATE FILE IDENTIFICATION.
7.2 File Deletion Disclaimer. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND CONFIRMING ANY DELETION BEFORE INITIATING IT. THE COMPANY IS NOT RESPONSIBLE FOR ANY DATA LOSS ARISING FROM YOUR USE OF THE DELETION FEATURE, INCLUDING BUT NOT LIMITED TO THE DELETION OF FILES INCORRECTLY IDENTIFIED AS DUPLICATES. WHILE DELETIONS ARE DIRECTED TO YOUR CLOUD STORAGE PROVIDER'S RECYCLE BIN, THE COMPANY DOES NOT GUARANTEE THAT ANY FILE WILL BE RECOVERABLE AFTER DELETION.
7.3 Third-Party Services. THE COMPANY IS NOT RESPONSIBLE FOR THE AVAILABILITY, ACCURACY, OR PERFORMANCE OF ANY CLOUD STORAGE PROVIDER OR OTHER THIRD-PARTY SERVICE. CHANGES TO THIRD-PARTY APIs, TERMS, OR FUNCTIONALITY MAY AFFECT THE SERVICE, AND THE COMPANY SHALL HAVE NO LIABILITY FOR ANY RESULTING DISRUPTION OR DATA LOSS.
7.4 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR LOSS OF BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
7.5 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
7.6 Essential Basis. YOU ACKNOWLEDGE THAT THE DISCLAIMERS AND LIMITATIONS IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES.
8.1 Termination by User. You may terminate this Agreement at any time by ceasing use of the Service. You may also request account deletion by contacting support@dtecio.llc. Termination does not entitle you to a refund of any fees already paid for a Paid Plan.
8.2 Termination by Company. The Company may suspend or terminate your account and access to the Service at any time, with or without cause, including but not limited to: (a) violation of this Agreement; (b) conduct that the Company reasonably believes is harmful to other users, third parties, or the Company's business interests; (c) prolonged inactivity; or (d) discontinuation of the Service in whole or in part.
8.3 Effect of Termination. Upon termination, your license to use the Service immediately ceases. The Company may delete your account data in accordance with Section 4.7. Termination does not affect any files in your Connected Accounts — the Company has no ability to access your Cloud Storage Provider accounts after your authorization is revoked.
8.4 Survival. The following Sections shall survive termination of this Agreement: Section 4 (Data & Privacy), Section 5.5 (No Refunds), Section 6 (Intellectual Property & Licensing), Section 7 (Liability & Disclaimers), Section 8.4 (Survival), and Section 9 (Governing Law & Disputes).
9.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
9.2 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to this Agreement or the use of the Service ("Dispute") shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. The arbitration shall take place in the State of California. The arbitrator's decision shall be final and binding, and judgment upon the award may be entered in any court of competent jurisdiction.
9.3 Arbitration Procedures. The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties, or, absent agreement, appointed by the AAA. Each party shall bear its own costs and attorneys' fees, unless the arbitrator determines otherwise. The arbitration proceedings and any award shall be kept confidential, except as required by law.
9.4 Class Action Waiver. YOU AND THE COMPANY AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR SHALL NOT HAVE THE AUTHORITY TO CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.
9.5 Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.
9.6 Informal Resolution. Before initiating arbitration, the parties agree to attempt to resolve any Dispute informally by contacting the other party in writing (via email to support@dtecio.llc for claims against the Company). If the Dispute is not resolved within thirty (30) days of the initial written notice, either party may proceed to arbitration.
10.1 Amendments. The Company reserves the right to modify this Agreement at any time. Material changes will be communicated via email or in-app notification at least thirty (30) days prior to taking effect. Your continued use of the Service after the effective date of any modification constitutes your acceptance of the revised Agreement. If you do not agree to the changes, you must stop using the Service and terminate your account.
10.2 Entire Agreement. This Agreement, together with the Privacy Policy and any applicable pricing page, constitutes the entire agreement between you and the Company with respect to the Service and supersedes all prior or contemporaneous communications, whether written or oral.
10.3 Severability. If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.
10.4 Waiver. The failure of the Company to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.
10.5 Assignment. You may not assign or transfer this Agreement or any rights hereunder without the prior written consent of the Company. The Company may assign this Agreement freely, including in connection with a merger, acquisition, or sale of assets, without your consent.
10.6 Force Majeure. The Company shall not be liable for any failure or delay in performing its obligations under this Agreement due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure outages, pandemics, or failures of third-party Cloud Storage Providers.
10.7 Notices. All notices from the Company to you may be delivered via email to the address associated with your account or through in-app notification. Notices from you to the Company should be sent to support@dtecio.llc.
DTEC IO LLC
Email: support@dtecio.llc